HELP is available... 
24 Hours a day 7 Days a Week

We welcome your questions. Our top priority is to answer your questions in the most efficient manner possible. That's why we've made so many resources available to assist you.
We recommend you read our "FAQ's" (Frequently Asked Questions) pages first. If the answer to your question is not found, then please contact us using either the appropriate email or  toll free number listed below.

Casino Phone Support:
Our policy is INSTANT SUPPORT  

Please contact us at:

North America
1-888-872-2238 Technical Support
1-877-874-0274 ECash Direct

International
800-2-872-2238 Technical Support
800-0-874-0274 ECash Direct

Please check the outbound country code prior to dialing.

Email Support

You may also choose to send us an e-mail. We have several e-mail addresses, each of which deal with specific topics (to ensure your questions are answered promptly and by the correct people):

1. Support

If you are having any technical problems (either playing or installing Safari Casino®, please e-mail our support team at wizards@playershelp.com and your question will be answered within 24 hours. Please include as much detail as possible in your e-mail to help us provide the fullest degree of assistance.

2. ECash Direct Accounts

If you have questions regarding your ECash Direct (UK) Limited ECash Direct account (PIN numbers, general account questions, etc.)

General Account Questions:
accounts@ecashdirect.net
Credit Limits:
credit.request@ecashdirect.net
ECP: ecp@ecashdirect.net
Suggestions: info@ecashdirect.net
Spanish Language: spanish@ecashdirect.net
Webmaster: webmaster@ecashdirect.net

3. Referral Program

If you have any questions about the Safari Casino®  Referral Program, please send an e-mail to our Referral Support Team. 
referral@thesafaricasino.com

4. Credit Limit Increases

Should you wish to raise your weekly deposit limit from its current level, please send an e-mail to credit.request@cryptologic.com.

5. Webmaster

If you experience any trouble with the Safari Casino® Web site, please contact our Web master.
feedback@thesafaricasino.com

6. Feedback

If you have feedback that doesn't seem to fit any of the above categories, please send an e-mail to our feedback department. 
feedback@thesafaricasino.com

All e-mail is answered within 24 hours.

The Casino Manager